Reasons for failed delivery of eGift Cards
eGift Cards are delivered via email. If you have confirmed the recipient's email address but the virtual gift card has not been received within a reasonable period after the requested delivery date, the following is a list of the most common reasons why delivery may have failed:
- Spam filter blocked email or routed it to a bulk/spam folder.
- Recipient's firewall blocked the email.
- Email inbox is full.
- Invalid email address.
- If a spam filter is blocking emails, the email options will need to be modified.